FAQs

Our Extended Warranty program is a special service offered by Allied Medical Equipment to provide our customers with peace of mind. It gives you the option to extend the manufacturer’s warranty of our medical equipment, ensuring it stays operational and in top shape for longer.

The Extended Warranty covers the repair or replacement of any parts or the whole item that have suffered from wear and tear, or have developed a fault. This includes both manufacturing defects and natural degradation that occurs over time, subject to certain terms and conditions.

Yes, our Extended Warranty program offers flexibility. Depending on the nature of the fault or damage, you can opt for either part replacement or full item replacement.

The deductible is the amount that you pay out of pocket when a claim is made. The amount varies depending on the warranty plan you select. We offer different deductible amounts based on customer’s preferences, ensuring there is a suitable option for everyone.

Yes, you can choose your deductible amount based on the options provided in the warranty plan. Our plans are designed to offer flexibility and convenience to our customers.

To activate your Extended Warranty, you need to register it within 30 days of purchasing your medical equipment. This can be done online on our website, or by contacting our customer service team.

Yes, the Extended Warranty can be purchased for any item available on Alliedmedequipment.com, as long as it falls within the eligibility criteria of the warranty program.

The duration of the Extended Warranty depends on the plan you choose. We offer a range of options to meet your needs.

If you need to make a claim, you can do so by contacting our customer service team either by phone or email. You will need to provide your warranty details and explain the issue with your equipment.

If your claim is rejected, our customer service team will provide a detailed explanation. Usually, claims are rejected if the damage or fault is not covered by the warranty, or if the warranty period has expired.

Yes, you can cancel your Extended Warranty within a certain timeframe. Please refer to the terms and conditions of your warranty contract for more details.

Durable Medical Equipment (DME) refers to medical devices and equipment prescribed by healthcare professionals to assist patients in their daily activities, improve their quality of life, or aid in their medical treatment. Examples of DME include wheelchairs, hospital beds, oxygen equipment, and mobility aids.

At Allied Med Equipment, we offer a wide range of high-quality Durable Medical Equipment (DME) to meet various healthcare needs. Our product catalog includes but is not limited to:

• Wheelchairs and mobility scooters
• Hospital beds and patient lifts
• Oxygen concentrators and respiratory supplies
• Walking aids and canes
• Bathroom safety equipment
• Orthopedic braces and supports
• Diabetes care supplies
• and much more!

To place an order with Allied Med Equipment, you can browse our online catalog and add the desired items to your cart. Once you have selected all the products you need, proceed to the checkout process to provide your shipping and payment information. Alternatively, you can contact our customer support team who will be happy to assist you in placing your order.

No, we accept most major insurance plans. As insurance coverage can vary, we recommend contacting our customer support team to verify your specific insurance eligibility and coverage for the desired products. Our team will guide you through the process and help you maximize your insurance benefits.

Allied Med Equipment offers various shipping options to ensure prompt and reliable delivery of your orders. The available shipping methods will be displayed during the checkout process, and the cost will be calculated based on the destination and the size/weight of the products. We strive to provide efficient shipping services and work with trusted carriers to deliver your items safely and on time.

We want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied with the product you received, please contact our customer support team within 30 days of receiving your order. We will guide you through the return or exchange process, depending on the specific situation. Please note that certain products may be subject to restocking fees, and some items, such as custom-made or hygienic products, may not be eligible for return or exchange.

Our dedicated customer support team is available to assist you with any questions or concerns you may have. You can reach us through the following channels:

• Phone: (657) 255-2634
• Email: info@alliedmedequipment.com
• Contact Form: Contact Us

Please feel free to reach out to us, and we will be happy to provide the assistance you need.

Yes, we offer equipment maintenance and repair services for the products we sell. If you have any issues with your Durable Medical Equipment (DME), please contact our customer support team. Our skilled technicians will evaluate the problem and provide guidance on the best course of action, whether it involves troubleshooting

When you choose to finance your equipment through us, our team will work closely with you to determine your financing eligibility and create a tailored payment plan. After approval, you will make regular installment payments, typically on a monthly basis, until the full amount is paid off. Once the payment term is complete, you will own the equipment outright.

Our in-house financing offers several advantages:

• Accessibility: It allows you to acquire medical equipment that may be otherwise unaffordable without the option of financing.
• Flexibility: We work with you to design a payment plan that suits your budget and financial situation.
• Competitive Rates: Our interest rates are competitive, ensuring that you receive fair financing terms.
• Streamlined Process: By working directly with us, you can enjoy a simplified application and approval process.
• Ownership: Once the payment term is complete, you will own the equipment outright, giving you full control over its use and disposal.

Alliedmedequipment.com offers financing for a wide range of durable medical equipment (DME), including but not limited to:

• Mobility devices (wheelchairs, scooters, walkers)
• Home oxygen equipment
• Hospital beds and mattresses
• Patient lifts and transfer aids
• Continuous positive airway pressure (CPAP) machines
• Nebulizers and respiratory supplies
• And more

While we do consider your credit history during the application process, we understand that financial circumstances can vary. We strive to assist customers with diverse credit profiles. Even if you have less-than-perfect credit, we encourage you to apply, as we may still be able to provide financing options that suit your needs.

Applying for financing is easy! You can follow these steps:

1. Browse our website and select the medical equipment you need.
2. On the product page, click on the financing option or contact our customer support team for assistance.
3. Fill out the financing application, providing the required information.
4. Submit your application for review.
5. Our financing team will evaluate your application and get back to you with further instructions and next steps.

Yes, we encourage early payoff whenever possible. There are no penalties for paying off your financing ahead of schedule. By doing so, you can save on interest charges and own the equipment outright sooner.

Currently, Alliedmedequipment.com’s in-house financing is only available for customers within the United States. We do not provide financing options for international customers at this time.